Sign up to be the first to hear about our exclusive offers & discounts
COVID-19 is a new illness that affects the lungs and airways. The most common symptoms include a high temperature and a new continuous cough. For the latest information on Coronavirus and to check your symptoms please visit the NHS Website
Public Health England have released details of what you can do:
-For work, where you cannot work from home
-Going to shops that are permitted to be open
-To exercise or spend time outdoors
-any medical need, including to donate blood, avoid injury or illness, escape risk of harm, or to provide care or to help a vulnerable person
Exercising or spending time outdoors can include the following activity:
-Sitting and enjoying the fresh air, picnicking or sunbathing
-Meet one other person from a different household outdoors – following social distancing guidelines
– Exercise outdoors as often as you wish – following social distancing measures
-Use sports courts or facilities with members of your household, or one other person whilst staying 2 metres apart
-Go to a garden centre
More information and a list of Q&As can be found on the Public Health England website
-do not leave your home for any reason – if you need food or medicine, order it online or by phone, or ask someone to deliver it to your home
-do not have visitors in your home – including friends and family
-do any exercise at home
If you are experiencing symptoms, then you must self-isolate in your room for 7 days from the time that you first feel unwell. Once this time has passed you do not need to keep self-isolating if you no longer have a high temperature but still have a cough as a cough can last for weeks after the infection has gone.
If you are living with other people who are showing symptoms then you must all self-isolate for 14 days from the day that their symptoms started. This is because it can take 14 days for symptoms to appear.
Staying at home means that you must not leave your flat, this includes visiting the reception area, social spaces or taking your daily exercise outside.
The Government have issued guidance that you should follow if you or your flat mates are showing symptoms. The guidance here covers using shared areas like kitchens, laundry areas and how to safely dispose of rubbish.
We would also advise the following:
-Keep in regular contact with friends and family by phone but do not visit them in person
-Make sure all your rubbish is disposed of properly by tying it up in two plastic bin bags.
-In the event of a fire alarm, please evacuate the building as you would normally, but where possible, keep at least 2 metres away from other people.
-Please be aware that we will only carry out maintenance in your flat if it is a safety risk to you or others.
The DIGS team have been working continuously over the past few weeks to support our students, staff and suppliers but, as an independent company, we have had to make some very difficult decisions. We are a small company and pride ourselves on doing the right thing, but the kind of huge financial decisions we have faced affect so many people it has taken time to work out all the implications.
Despite these severe financial pressures, DIGS is now able to offer a 50% discount off the rent instalment from 1st May 2020 to students who have checked out and emptied their rooms and a 40% discount off the rent instalment from 1st May 2020 to students who have gone home but still have items in their room and haven’t handed their keys in. The deadline for this form submission is midnight on Wednesday 22nd April 2020.
Our accommodations remain open as normal as we still have residents in many of our rooms, but this discount allows us to offer financial help to our students as well as try to ensure the future employment for our staff and the many service providers who also rely on us for future contracts and payment.
We hope everyone stays safe and well, and if anyone would like to discuss their personal circumstances please email firstname.lastname@example.org
Since the start of the outbreak we have closely followed Government advice and have increased our cleaning in high traffic areas across all properties. We are also encouraging all students to practise social distancing and to only leave their flat when absolutely necessary. Technicians and cleaners are only entering flats for emergency repairs.
Due to Government guidelines around social distancing, we are no longer running physical events and have closed all social spaces. To ensure that nobody feels isolated or lonely we are offering virtual events through our resident Facebook groups, which range from virtual film nights to online quizzes.
At Storthes Hall Park in Huddersfield we have implemented a one-way system and sanitising stations in the on-site shop. We are also based in beautiful woodland so students can safely go for a walk and get some fresh air.
We also strongly recommend that students stay in touch with family and friends through social media, text message and Facetime to help them to stay connected.
Behind the scenes, we have also been doing our best to put contingency measures in place so that we can ensure that services in our properties remain uninterrupted.
Please note that at the time of writing this update there have been no confirmed cases of COVID-19 at any DIGS property.
We can confirm that we will be offering students a rent reduction based on the below categories:
1- For students who left the site, emptied their room of their belongings and handed their key/fob back, DIGS is now able to offer a 50% discount off the rent from 1st May 2020 until the end of your tenancy agreement.
2- For students who left the site, emptied their room of their belongings but still have possession of their key/fob, please arrange to post your key back to us as soon as possible. Once received on site, DIGS is now able to offer a 50% discount off the rent from 1st May 2020 until the end of your tenancy agreement. You can visit the website to find your site full address. Please include your full name and site address when posting your key back. Please ensure you post the key back to site no later than 1st May 2020.
3- For students who have left the site but have not taken your belongings, please do not travel to site to collect these until current travel restrictions are lifted, and the country-wide lockdown is no longer in place. Your items will be safe in your room. As you are not using the room at this point beside keeping your items in, DIGS is now able to offer a 40% discount off the rent from 1st May 2020 until the end of your tenancy agreement.
The deadline for the form submission is midnight on Wednesday 22nd April 2020. If we have not received your completed form by this date then you will not be eligible for a discount.
For students who are staying with us until the end of their tenancy agreement, you do not need to update us. Our teams will continue to operate the sites as effectively and safely as possible. Please make sure your rent payment is made on time as normal.
An email was sent to all students on 15.04.2020 detailing how they can benefit from the above.
The Government advice was updated on 11 May 2020 to say that students still living in student halls or private rented accommodation, may now return to their family home and remain there (you cannot commute back and forth between the two residences).
This only applies to those moving from halls to homes within England, as the devolved nations have not amended their guidance and a number of international travel restrictions remain in force. Please contact your site team to book a check out appointment.
Absolutely! We are still taking bookings for each of our student accommodations and you can be assured that there is nothing to pay until August 2020. More information on rooms, prices and availability can be found on our website but if you need any additional information you can call 01484 270145 or email email@example.com.
Booking with us is super easy and is all done online – all you will need to do is click apply now and register with us.
The first step is an application; we just need to know what room type you would like to book and some information about you.
Once we have received your application a member of our team will find you the perfect room and send you a room offer. You will be emailed once this happens, and all you will need to do is to log on to the online portal to view your offer.
You don’t need to pay anything to complete your booking with us; you just need to pay a £100 deposit in August prior to moving in to the accommodation.
You will be able to read the contract when you accept your room offer – make sure you read this carefully as this is the legally binding agreement between us and you.
Once you have completed your bit, it’s over to your guarantor. They will have a portal like you and will need to accept the contract and provide two forms of ID.
Once we have received this we will email you to confirm that your room has been reserved – congratulations and we look forward to seeing you soon!
You don’t need to pay anything at the time of booking. You will need to pay a £100 deposit in August prior to moving in to your accommodation (please give us a call for the exact date this is due, or visit your portal if you already have a booking with us).
The £100 deposit is fully refundable at the end of the tenancy subject to contractual obligations.
We know that getting everything organised and ready for university is very stressful and we therefore advise that you book accommodation as soon as you are sure of your first and insurance choice through UCAS.
If you have a conditional offer we know that it is really daunting to begin booking your accommodation before you’ve received your final grades. However, we have a No Place No Pay policy so that you can book safe with us before you receive your grades.
If the University is your first or insurance choice on UCAS, you can book with us as soon as you are ready. If for whatever reason you do not receive the required grades for your course, or if you attain a place in your UCAS first choice institution, we will release and refund you your £100 deposit payment if you have already paid this, we will just need a screenshot of your UCAS tracker as proof.
For applications received after the 1st of June 2020 you will not need to pay a deposit until after you have received your A level results as this is due in mid August, so you will not need to put a payment down until you know you need the accommodation.
More information on this can be found in your contract which you will be able to read when you make your booking.
The No Place No Pay policy does not cover you if you change your mind – see the cancellation section for more information on this.
During your application you will be able to select whether you would like to be in a mixed gender flat or a single gender flat, as well as any other preferences.
We try wherever possible to allocate you in a flat with at least one other student doing a similar university course to you so you have something in common!
If you would like to live with friends that is absolutely fine, just pop their names in the notes section of your application.
Please note that we will do our best to take into account all your preferences however this is subject to availability in that particular room type, we will let you know at the stage of sending you a room offer if we are not able to fulfil a particular requirement.
You will be able to get to know your flat mates before moving in to the accommodation by joining our private Facebook page, we will send you a link once this is up and running for your year and you have a completed booking with us, and you will be able to meet and chat with your new flat mates!
A guarantor is a person over the age of 21 (such as a parent or guardian) who is happy to be financially responsible for you if you are not able to make a payment.
We do not do any credit checks on a guarantor, we just need them to be able to provide two forms of ID and be able to provide an email address.
If you do not have anyone who would be able to be a guarantor for you, we work with a company who is able to act as guarantor for you for a fee. You can find more information about this on their website https://www.housinghand.co.uk
If you would like more information on what being a guarantor entails feel free to call us on 01484 270 145
This is your home and we think that you should be able to leave when you are ready. We hope that you will love your time with us and we’d encourage you and your friends to stay with us throughout your time at university.
We have lots of happy residents who choose to rebook with us each year, and we offer lots of incentives for doing so, from laundry credit to a free bus pass to a free block hoody depending on where you live!
If you’d like to stay with us again, just ask us once you’re moved in and we’d be more than happy to help.
You are welcome to move in from your tenancy start date if you wish to. This will be a great opportunity to meet other students and to explore your new city. If you do not write to us to adjust your tenancy then we will assume that you are happy with the original tenancy agreement.
DIGS SHP VenueScan via Snapchat to add our handle.