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The main symptoms of coronavirus are:
-A high temperature – this means that you feel hot to touch on your chest or back
-A new continuous cough – this means coughing a lot for more than a hour, or 3 or more coughing episodes in 24hrs.
-A loss or change to your sense of smell or taste.
If you have any of the main symptoms of coronavirus then you should:
-Get a test to check if you have coronavirus as soon as possible.
-You and anyone you live with should stay at home and not have visitors until you get your test result – only leave your home to have a test.
We ask all students to notify us if they are self isolating so that our teams are aware and can offer you the necessary support. Our team can support you with
-Getting food deliveries to your room
-Collection of parcels
-Laundry support
-Bin refuse disposal – please double bag it.
If you are feeling anxious then please get in touch with us so that we can signpost you to the necessary support services.
If you cannot travel to the UK to start your tenancy due to Covid-19 related circumstances, please take a look at our Booking Pledge. If you think this might apply to you then please get in touch with a member of our team on 01484 270145 or at support@digstudent.co.uk
You will be in safe hands when you live with DIGS. We have introduced a number of measures throughout our accommodations to keep students and staff safe. These include sanitiser stations in high traffic areas, social distancing signage, and protective screens in key areas. All high traffic areas have also undergone Bio Fogging treatment which means that they remain sanitised before and after use for extended periods of time.
Students are also advised to wear face coverings when using public spaces.
All our services and facilities are open in-line with government guidance, but we will still make sure that you get the most out of student life. Regardless of the Tier that you are in, you will have access to a friendly on-site team, parcel service, laundrette, maintenance team, and experience (although this could be virtual).
There are times when the gyms and social spaces may need to close but this will always be communicated with students. At Storthes Hall Park you also have the advantage of woodland on your doorstep making it the perfect place to stay for long walks and escapes from the town centre.
You can book with confidence with our Covid Booking Pledge. You can be assured that you are protected if:
-Your university course is cancelled.
-Your university course is delayed.
-Travel restrictions prevent you from travelling to or within the UK.
Click here to read our terms and conditions.
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Booking with us is super easy and is all done online – all you need to do is click apply now and register with us.
The first step is an application; we just need to know what room type you prefer and some information about you.
Once we have received your application a member of our team will send you a room offer. You will receive this by email, and all you need to do is log on to the online portal to view your offer.
You don’t need to pay anything to complete your booking with us; however you will need to pay a £100 deposit in August prior to moving in to the accommodation.
You will be able to read the contract when you accept your room offer – make sure you read this carefully as it is a legally binding agreement between us and you.
Once you have completed your section, it’s over to your guarantor. They will have a portal like you and will need to accept the contract and provide two forms of ID.
Once we have received this we will email you to confirm that your room has been reserved – congratulations and we look forward to seeing you soon!
You don’t need to pay anything at the time of booking. However, there is a £100 deposit in August prior to moving in to your accommodation (please give us a call for the exact due date, or visit your portal if you already have a booking with us).
The £100 deposit is fully refundable at the end of the tenancy subject to contractual obligations.
We know that getting everything organised for university can be very stressful and we therefore advise that you book accommodation as soon as you have confirmed your first and insurance choice through UCAS.
If you have a conditional offer we know that it is really daunting to book your accommodation before you’ve received your final grades. However, DIGS have a No Place No Pay policy so that you can safely book with us before you receive your grades.
This policy means that if the University is your first or insurance choice on UCAS, you can book with us as soon as you are ready. If you do not receive the required grades to obtain a place in your UCAS first choice institution, or if you applied with us to the University of your insurance choice and been accepted to your first choice, we will release and refund any payments received to that point. We will require a screenshot of your UCAS tracker as proof.
More information on this can be found in your contract which you will be able to read when you make your booking.
The No Place No Pay policy does not cover you if you change your mind – see the cancellation section for more information on this.
During your application you will be able to select whether you would like to be in a mixed gender flat or a single gender flat, as well as any other preferences.
We try wherever possible to allocate you in a flat with at least one other student doing a similar university course to you so you have something in common!
If you would like to live with friends that is absolutely fine, just pop their names in the notes section of your application.
Please note that we will do our best to take into account all your preferences however this is subject to availability in that particular room type, we will let you know at the stage of sending you a room offer if we are not able to fulfil a particular requirement.
You will be able to get to know your flat mates before moving in to the accommodation by joining our private Facebook page, we will send you a link once this is up and running (usually April/May) and you have a completed booking with us, and you will be able to find your new flat mates!
A guarantor is a person over the age of 21 (such as a parent or guardian) who is happy to be financially responsible for you if you are not able to make a payment. They must live in the UK.
We do not do any credit checks on a guarantor, we just need them to be able to provide two forms of ID and be able to provide an email address.
If you do not have anyone who would be able to be a guarantor for you, we work with a company who can act as a guarantor for you for a fee. You can find more information about this here.
If you would like more information on what being a guarantor entails feel free to call us on 01484 270 145
This is your home and we think that you should be able to leave when you are ready. We hope that you will love your time with us and we’d encourage you and your friends to stay with us throughout your time at university.
This year we have had over 300 students who have chose to rebook again. When you rebook with us you’ll be rewarded with the best price of the year, early access to room and lots of other perks.
If you’d like to stay with us again, just ask us once you’re moved in and we will be more than happy to help.
Please refer to our Covid Booking Pledge terms and conditions for more information.
Please refer to our Covid Booking Pledge terms and conditions for more information.
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Where are you studying? We have properties in Huddersfield, Sheffield and Wolverhampton.
