DIGDEEP is our pledge to put student wellbeing first. We know that moving away from home can be a scary time so we’re here to support you to make sure your university life is as stress free and fun as possible.
We offer more than just a room; we offer a community, an experience, and you can be sure it will be one you’ll never forget.
We’ll help you to stay safe and connected
Join us for a cuppa and chat about any issues you're having. If we can't help we'll signpost you to someone who can
Safe & Secure Environment
In this new 'normal' you can be assured that our accommodations are safe and secure and adhere to social distancing measures
Social Media Groups
Join the community through our resident exclusive Facebook group. Find your flat mates, arrange socials and more
Need assistance with your flat? Report it all from the comfort of your bed using our online maintenance system
FREE Fitness Classes
Stay fit and get some fresh air with our free fitness classes. We have a mix of classes available from Yoga to Rounders to Bootcamp*
Our Block Reps host regular flat chats throughout the year to visit you in a relaxed environment to make sure you’re happy!
Events and Activities
Our events are welcoming and inclusive. There’s something to suit everyone from big parties to food nights to film nights
We share regular student surveys to get honest feedback for us to see what we’re doing well and how we can improve
-A high temperature – this means you feel hot to touch on your chest or back.
-A new continuous cough – this means coughing a lot for more than a hour, or 3 or more coughing episodes in 24hrs.
-A loss or change to your sense of smell or taste
What should I do if I develop symptoms?
If you have any of the main symptoms of coronavirus then you should:
-Get a test to check if you have coronavirus as soon as possible.
-You and anyone you live with should stay at home and not have visitors until you get your test result – only leave your home to have a test.
What support is available for students who need to self-isolate?
We ask all students to notify us if they are self-isolating so that our teams are aware and can act accordingly. This way we can keep provide any required support to students whilst self-isolating. Support includes assisting with access to food deliveries, waste removal, welfare checks and more.
What happens if I cannot travel to the UK to start my tenancy?
If you cannot travel to the UK to start your tenancy due to Covid-19 related circumstances, please take a look at our Covid Booking Pledge. If you think this might apply to you then please get in touch with a member of our team – 01484 270145 or email@example.com
Is the accommodation Covid safe?
You will be in safe hands when you live with DIGS. We have introduced a number of measures throughout our student accommodations to ensure that both students and staff are safe. These include sanitiser stations in high traffic areas, social distancing signage, and protective screens in key areas. All high traffic areas have also undergone Bio fogging treatment which means that they stay sanitised before and after use for extended periods of time.
Students are also advised to wear face coverings when using public spaces.
What facilities and services will be available?
All our services and facilities are open in-line with government guidance, but we will still make sure that you get the most out of student life. Regardless of which Tier you find yourself in, you will have access to a friendly reception team with parcel service, laundrette, maintenance team, and an experience – whether that be virtual or in person.
There are times when our gyms or social spaces may need to close but this will always be communicated with you. At Storthes Hall Park you also have the advantage of woodland on your doorstep making it the perfect place to go for long walks.
I am unsure whether to book my accommodation for 2021/22. What do you suggest?
You can book with confidence with our Covid Booking Pledge. You can be assured that you are protected if:
-Your university course is cancelled.
-Your university course is delayed.
-Travel restrictions prevent you from travelling to the UK.
For more information about coronavirus, its symptoms, how to avoid catching it and what to do if you do have it, please visit the NHS website. If you’re worried about a friend, concerned about the situation or need emotional support, you can speak to the team at your reception, who will be able to assist and or to put you in touch with a Welfare team at the University. You can also find more information on the DIGS Support Portal.
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