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That’s why we’re doing everything we can to offer students the support and stability that they need. It is more important than ever for students to find a home where they feel safe and can get the most out of university life. We’ve taken a number of steps to make sure that happens:
Each of our accommodations have safety measures in place to keep students and staff safe. These include:
If you are travelling from a country on the Amber List or Red List, then we may be able to support you.
Our Free Early Arrival policy allows students travelling from an Amber List country to complete their 10-day quarantine period with us at no extra cost. You can keep up to date with the official travel list here. You must let us know at least 21 days before your official tenancy start date. Read the full terms and conditions here.
If you live in a country on the Red List, then you could be protected under our Covid Booking Pledge. You can safely book with us if:
All international students will receive a bedding pack on arrival. Please refer to ‘what support is available if I need to self-isolate’ to see how we can support you further.
If you can’t obtain a visa, then you will be released from your contract under our Covid Booking Pledge. To be eligible you must send the details and proof to a member of our team at firstname.lastname@example.org.
Each flat will form a household, so you do not need to socially distance from your flatmates.
You will be required to wear a face covering in all public settings, essentially all areas outside of your flat. You do not need to wear a face covering when using outdoor spaces but please ensure that social distancing is in place.
If you receive a positive test result, receive a text from Test & Trace, or are experiencing symptoms then please let us know as soon as possible so that we can offer you the necessary support. We can help with:
If you are feeling anxious, please let us know so that we can signpost you to the correct services.
Our facilities and services are open in line with government guidance. Regardless of the restrictions in place, you will have access to a friendly on-site team, parcel service, laundry room, maintenance team, and experience programme.
Our gyms and common rooms are all open with social distancing measures in place.
Please be assured that your experience will not be compromised when you live with DIGS. We host events all year-round that are in line with government guidelines. Our ethos is to make it easy to make friends and to make memories that will last a lifetime. Head over to our experience page to learn more.
Visitors are currently allowed but this is subject to change in line with government guidelines. We would advise that you speak to your flatmates before making arrangements, to ensure that it is something that they are comfortable with.
We completely understand the hesitation to book student accommodation in the current climate. If you are confident which universities are your first and second choice, then you are in a good position to book accommodation with DIGS. If you don’t get the grades, your university course is cancelled, or travel restrictions prevent you from travelling to the UK, then you will be covered under either our No Place No Pay policy or our Covid Booking Pledge.