• Can I take a look for myself before I book ?

    Of course! Just drop us an email at Chambers51@digstudent.co.uk letting us know when you would like to look around and we will arrange for a tour guide to meet you on site and show you around. All of our tour guides are current residents with us so will be able to answer any questions you may have about what it is like to live with us.

  • How to find Chambers 51

    Address:-

    Chambers 51 Students accommodation

    Lichfield Street

    Wolverhampton

    WV1 1EQ

    Telephone:- 01902 515030 (Reception)

    Travelling by Car – There are many car parks around Wolverhampton City Centre. The most local one to Chambers 51 is located on Fryer street. The address is: Fryer St, Wolverhampton WV1 1HT

  • How do I book?

    Booking with us is super easy and can all be done online at booking.digstudent.co.uk – all you will need to do is click apply now and register with us.

    The first step is making an application; we just need to know what room type you would like to book and some information about you.

    Once we have received your application a member of our team will find you the perfect room and send you a room offer. Once this happens you will be sent an email and all you need to do is to log on to the online portal to view your offer.

    You don’t need to pay anything upfront to complete your booking with us; you will just need to pay a £150 deposit in August prior to moving in to the accommodation.

    You will be able to read the contract when you accept your room offer – make sure you read this carefully as this is the legally binding agreement between us and you.

    Once you have completed your bit, it’s over to your guarantor. They will have a portal like you and will need to accept the contract and provide two forms of ID.

    When we have received this we will email you to confirm that your room has been reserved – congratulations and we look forward to seeing you soon!

  • I am not sure which room type is right for me, what should I do?

    You are able to view all of our room types on our website digstudent.co.uk – you will also be able to go on a 360 tour of all of our room types to get a feel of what they are like by clicking this link

    If you would like to talk to someone about a particular room type and what is included, please feel free to give us a call on 01902 515030 and we will be more than happy to provide you with the relevant information.

  • How much will it cost to book?

    You don’t need to pay anything at the time of booking! However, you will need to pay a £150 deposit in August prior to moving in to your accommodation (please give us a call for the exact date this is due, or visit your portal if you already have a booking with us).

    The £150 deposit is fully refundable at the end of the tenancy subject to contractual obligations.

  • Can I stay on at Chambers 51 after my first year?

    This is your home and we think that you should be able to leave when you are ready. We hope that you will love your time with us and we would encourage you and your friends to stay with us throughout your time at university.

    We have lots of happy residents who choose to rebook with us each year, and we offer lots of incentives for doing so, including laundry credit and Amazon vouchers!

    Just ask us after you move in if you would like to stay with us again and we will be more than happy to help you book!

  • When can I book accommodation – I haven’t got my grades yet?

    We know that getting everything organised and ready for university is very stressful and we therefore advise that you book accommodation as soon as you are sure of your first and insurance choice through UCAS.

    If you have a conditional offer we know that it is really daunting to begin booking your accommodation before you’ve received your final grades. However, we have a No Place No Pay policy so that you can book safe with us before you receive your grades.

    If the University is your first or insurance choice on UCAS, you can book with us as soon as you are ready. If for whatever reason you do not receive the required grades for your course, or if you attain a place in your UCAS first choice institution, we will release and refund you your £150 deposit payment if you have already paid this, we will just need a screenshot of your UCAS tracker as proof.

    For applications received after the 1st of June 2019 you will not need to pay a deposit until after you have received your A level results as this is due in mid August, so you will not need to put a payment down until you know you need the accommodation.

    More information on this can be found in your contract which you will be able to read when you make your booking.

    The No Place No Pay policy does not cover you if you change your mind – see the cancellation section for more information on this.

  • Who will I be living with – can I live with friends?

    As part of your application you will be able to select whether you would like to be in a mixed gender flat or a single gender flat, as well as any other preferences.

    We try where possible to allocate you in a flat with at least one other student doing a similar university course to you so you have something in common!

    If you would like to live with friends that is absolutely fine, just pop their names in the notes section of your application.

    Please note that we will do our best to take into account all your preferences however this is subject to availability in that particular room type, we will let you know at the stage of sending you a room offer if we are not able to fulfil a particular requirement.

    You will be able to get to know your flat mates before moving in to the accommodation by joining our private Facebook page, we will send you a link once this is up and running for your year and you have a completed booking with us, and you will be able to meet and chat with your new flat mates!

    For those of you who are booking studios, you can request to be neighbours with friends or be on the same floor. Whilst we do our best to accommodate this, it is subject to availability at the time of booking.

  • What is a guarantor? What happens if I don’t have one?

    A guarantor is a person over the age of 21 (such as a parent or guardian) who is happy to be financially responsible for you if you are not able to make a payment.

    We do not do any credit checks on a guarantor, we just need them to be able to provide two forms of ID and be able to provide an email address.

    If you do not have anyone who would be able to be a guarantor for you, we work with a company who is able to act as guarantor for you for a fee. You can find more information about this on their website https://www.housinghand.co.uk

    If you would like more information on what being a guarantor entails feel free to call us on 01484 270 145

  • When are my rent payments? Do they come directly from my government loan?

    All UK and EU tenants are required to pay £300 of their rent after A level results have been released. Specific dates will be available for you to access on your portal.

    This payment is deducted from your total annual rent and the outstanding amount will be split into 3 equal payments:-

    October 2019

    January 2020

    April 2020

    The amount of these instalments varies depending on your room type – if you would like to ask how much your instalments will be before you make your booking just get in touch. If you already have a completed booking with us this can be viewed on your portal.

    These dates have been based on when most students will have received their student loans. We do not take the payment directly from your loan, normally your loan will be paid into your account a couple of days before your rent is due, and you are then able to pay this out either by paying with card via your portal or by direct debit.

    You are able to select your payment method when you make your booking, you are able to either select to manually log on to the portal and pay by card on the due date or you can set up a direct debit with us which means the payment will go automatically.

    All overseas ( non EU) and semester students are required to pay their tenancy fees in full before they move into the property. We will not take this automatically from your account so you will need to pay manually.

  • What is included in my rent payments?

    You have no hidden costs when you book with DIGS, your rental payment includes your heating, water, internet, contents insurance, gym membership and events on site.

    You will just need to pay per wash at the onsite laundrette it is £1.20 for a dry and £3.00 for a wash*.

    You will also need to pay for a TV licence if you require one

    *Prices subject to year of booking, call us on 01484 270 145 for the latest prices

  • How will I travel to Uni each day?

    Chambers 51 is a short walk from the university campus – just 2 minutes from the North campus and 10 minutes to the South Campus.

    For those who are enrolled at Telford and Walsall campuses, shuttle busses are regular from Stafford road. Further information on the University shuttle busses can be found at https://www.wlv.ac.uk/study-here/student-life/travel-and-transport/

  • I want a parking permit what should I do?

    Unfortunately, due to our City centre location, we do not provide parking at Chambers 51. There are many places around Wolverhampton where you can park. The most local is the Fryer Street NCP car park for which you can get season tickets. For more information on parking around Wolverhampton head over to https://www.ncp.co.uk/

  • I have not moved in yet but I would like to change my room?

    If you would like to change what room you will be living at on site, that is absolutely fine if we have the availability, we want you to be happy with your allocation so that you will be excited to move in in September!

    If you have not yet accepted your room offer and would like to change, please give us a call on 01902 515030 or email us at Chambers51@digstudent.co.uk before you accept and we will be able to have a chat with you and swap your offer to an alternative room!

    Room moves are subject to availability.

  • Can I cancel my accommodation contract? I haven’t moved in yet but I have changed my mind.

    If you would like to cancel your accommodation due to not achieving your grades please email us at Chambers51@digstudent.co.uk with proof of your UCAS tracker. More information on our No Place No Pay Policy can be found in the section above (When can I book accommodation – I haven’t got my grades yet?) We will also need a screenshot of this if we were your UCAS insurance choice and you have attained a place at your first choice institution.

    If you are looking to cancel the accommodation because you have changed your mind about where you want to live or your university choice you will be subject to our cancellation policy. Full information on our cancellation policy can be found in your licence agreement.

    If you decide to cancel within 7 days of your booking being confirmed (you will receive an email at the time of confirmation) you will need to email us at Chambers51@digstudent.co.uk within this time period and we will be able to release you from your contractual obligations. If you have already paid a deposit this will be sent back to you at this stage. This does not apply if you have already moved in to the accommodation.

    If you decide to cancel after the 7 day cooling off period but prior to the final cancellation date 90 days prior to the contract start date we will need you to email us that you would like to do this. We will then be able to release you from your contractual obligations upon receipt of a cancellation fee.

    If you decide to cancel after the 7 day cooling off period but after the final cancellation date you are not able to cancel your accommodation agreement at this stage. As per the contract at this stage we are not able to release you from your contractual obligations and you will need to find a replacement to take over your room. Please let us know if you would like to cancel after final cancellation date so that we know why you wish to cancel and we can advise you on how to advertise your room.

    The final cancellation date can be found in your tenancy agreement which you can access via your online portal on your dashboard on the view tab.

  • I have not made the grades to attend Wolverhampton University – what do I do?

    We are really sorry to hear that you did not attain a place at Wolverhampton – try not to worry! All we will need for your accommodation is a screenshot of your UCAS tracker as proof – please send this to Chambers51@digstudent.co.uk and we will sort the rest. We will be in touch if you are due a refund if you have already made a deposit or rent payment.

  • What do I need to bring with me when I move in?

    We’ve made a list of things we would advise to bring with you, you can open this below. We have created this as a check list you can print and take shopping with you, or check off when you’re packing and we’ve left spaces for you to add your own things to take!

    Make sure that you leave your arrival pass and ID out of your suitcase in an easily accessible place as you will need this to check in.

    Remember to check the size of your bedding before buying; all room types apart from double rooms will need single bedding, double rooms may have double or king size beds so we advise to purchase king size bedding.

    The rooms do not come with a TV so should you wish you can bring your own you are more than welcome to do this, please remember you cannot hang your TV on the wall as this may cause damage.

    Check list

  • Can I bring a pet?

    Unfortunately we do not allow any pets on site – if everyone brought their animals we would have a zoo! If you are an animal lover though, keep your eyes peeled on the Student Union page for the animal man visits and Doggy Destress days! These are free to attend and are held at the university.

  • How can I personalise my room?

    We want you to feel as homely as possible whilst you are staying with us and offer you the flexibility to express your personality!

    We would suggest bringing some nice bedding, your bed will be a focal point of the room and some nice bedding (and maybe a cushion or two) can make a big statement. You will have at least one notice board in the room so you will be able to put up posters and family photos – just make sure you do not cause any damage!

    Fairy lights can transform your room and are cheap so we can definitely recommend lights if these are your thing!

    A nice rug, some small plants and a room freshener like a diffuser can also make the room feel nice and comfy!

    You can even bring your own curtains if you would like! Just ask us for the window measurements if you would like to do this, and make sure to put the existing curtains back when you move out!

  • What is provided?

    Flats:

    Your bedroom will have a 3/4 bed (mattress provided) with under bed storage, a desk with drawer storage space and desk chair, wardrobe, shelving, and an en-suite containing a shower, toilet and sink.

    Studios:

    Studios come with a double bed (mattress provided) with under the bed storage. There is a desk area and desk chair with draws. We also provide a sofa and coffee table for a relaxing space! Wardrobes and shelving are also provided. All studios are en-suite and also come with a kitchenette. The kitchenettes contain 2 hob plates, a fridge freezer and a combi – microwave oven and grill.

    You can find out which room type you have booked by logging on to your booking portal.

  • When can I arrive and what is arrival weekend like?

    As the big day approaches you may be starting to feel slightly nervous about the prospect of leaving home and entering the big wide world but never fear! Here are some tips for that all important day…

    The official arrival date is the start date of your contract and is always a Saturday – please either check your online portal or give us a call to check when this is for you.

    If you need to arrive before this date, please let the accommodation office know so we can ensure your room is ready for you. You can contact us on 01902 515030 or by email Chambers51@digstudent.co.uk You will be charged for the extra nights accommodation.

    You can book an arrival time on the day via your online portal, this helps us to ensure that the day runs smoothly for you, you will receive an email when this facility is available for you on the portal. You will also be able to print your arrival pass.

    If you would like to arrive after the first day of the contract this is absolutely fine, you do not need to book an arrival slot online for this, but you will still need to print an arrival pass.

    Once you arrive on site you will just make your way to reception and we will be able to check you in, we will need to see your arrival pass and your ID before we give you your keys, and you can go into your new room!

    When unpacking, leave your room door open. It’s a great way for people to see who you are and to say hello to your flatmates.

    Bring a little food with you for the first few days, you don’t need to bring a year’s worth of food with you. There is an off licence on Lichfield street for all of your bits and bobs!

    Talk to your flatmates nice and early about cleaning and storage, this will stop arguments about washing up later on.

    Explore your new home, meet the staff, we have a welcome party on the second week to kick the year off so grab your flat mates and come down and socialise, we don’t want you to feel lonely in your room!

  • Meeting the DIGS Team

    Get to know the onsite team, we are all here to help you make the most of your time with us.

    The friendly reception team are here for any queries you may have, you can ask us about your accommodation or about Wolverhampton in general, so if there’s anything you need just ask one of us, we love to have a chat!

    Our handy maintenance technicians are here to fix anything that may go wrong on site ! We also have on site out of hours wardens. They are students just like yourselves and are always on hand to help!

    We’re all really friendly, if you see us around be sure to say Hi.

  • Will I have an inventory to fill out when I move in?

    Once you have arrived and checked in you will receive your inventory by email. It is really important that you do take the time to fill this out and pop down any concerns you have regarding your room, this is just so that we know the condition of the room when you move in so that we can take this into account when you move out.

    Please ensure you complete your online inventory within 7 days of your contract start date. If you fail to complete the inventory or don’t make a note of anything that you spot not looking quite right, you may be charged out of your deposit to put it right when you check out.

    We would advise that you complete your inventory before you unpack as it will then be a lot easier to check all areas!

DIGS SHP Venue

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