Information about South Street and our Website
Modern information and communication technologies play a fundamental role in the activities of South Street. South Street is made up of a number of related companies whose principle activities are property asset management and in particular the provision of student accommodation. We are committed to protecting the privacy of those using our site and the confidentiality of the personal data with which our subscribers provide us. We are registered under the Data Protection Act 1998 and comply with the Act in all our dealings with your personal data.

This policy relates to all personal data collected from you when you register or use the site. The policy does not apply to any other websites or organisations to which our website provides a link or an advertisement.

What is personal data?
Personal data is anything which can be used to identify you.

What personal data may be collected?
We collect personal data from the registration process or at any other point of communication. This data assists us in providing a range of products and services associated with the provision of student accommodation. This information may include your:

    •    Name and address
    •    Date of Birth
    •    Guarantor details
    •    Details of your University / College course
    •    Accommodation preferences
    •    Bank account and / or credit & debit card details
    •    References

In providing personal data you are indicating that you consent to the use of the data for the purposes provided below and in line with this policy. You should not provide us with data regarding your Guarantor/Referee if you have not obtained their consent.

What do we do with your personal data?
The personal data you provide will be used in order to allow us to provide (and continue to provide) you with a particular service and/or product associated with the provision of student accommodation which may include any of the following:

    •    Confirming or updating your registration with us
    •    Sending information about our properties and/or services
    •    Reserving a room
    •    The operation of a tenancy agreement and / or contract

It may also be used to keep you updated as to any changes we consider you need to be made aware of for example:

    •    Changes to our terms and conditions
    •    Enhancement to the website
    •    Changes to our products or services
    •    Information regarding property management

We may also need to use your personal data in order to: enable us to comply with our legal and regulatory obligations detect any criminal or illegal activity.

When inputting your personal data online you will have the opportunity to state that you do not wish us to use your information for certain purposes including:

    •    Providing feedback
    •    To allow us to carry out research in relation to our business
    •    To update you about new products and services
    •    To pass your details to third parties

Wherever we request personal data in relation to your bank account or debit or credit card this will only be used for the specific purposes for which it is provided. Where we ask you to provide any personal data which is sensitive (such as racial or ethnic origin, religious beliefs or physical or mental health), this will not be disclosed to anyone without your express consent.
If you are aware that the data you have provided becomes incorrect, inaccurate or is no longer applicable please notify us as soon as possible by contacting the Accommodation Office in order that we can update your personal data.

Use of Cookies
Our site incorporates the use of Cookies. Cookies allow communication between a web browser and a web server which will identify you when you revisit our site. The use of a Cookie will allow us to customise the web page for you when you revisit the site. In order to make use of a Cookie we will ask you to provide limited personal data such as your name, email address and certain preferences. The data you provide stored in Cookies will also be used for the following purposes:

    •    Technical administration of the site
    •    Research and development
    •    Customer administration
    •    Marketing

Disclosure and Retention
We may disclose the personal data you provide to companies within South Street where necessary. In the absence of a legal obligation, personal data that you provide will only be retained for the length of time required in order to fulfil the purpose for which it was provided. We will never sell your personal data to third parties.

Confidentiality / Security
We have implemented security policies, rules and technical measures including encryption technology in order to protect the personal data that we hold from:

    •    Unauthorized access
    •    Improper use or disclosure
    •    Unauthorized modification
    •    Unlawful destruction or accidental loss

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our service users' personal data.

Access to the personal data we may hold about you
You can ask us whether we are keeping personal data about you and to have a copy of the personal data that we are holding about you.

Should you wish to make such a request please contact the Accommodation Office. There may be an administrative charge payable before the information can be released to you of £10 and this request must be put in writing.

Privacy Support
If you have an enquiry or concern about our privacy policy, please contact the Accommodation Office.

Accommodation Booking Terms and Conditions
Links to the individual property terms and conditions can be found below.
Ashenhurst
Storthes Hall
Pinnacles
Pavilions